Cordien Ltd (“we”, “us”, “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit www.cordien.com or otherwise interact with us. By using our website or services, you agree to the practices described in this Policy. Cordien Ltd is the controller of your personal data. If you have any questions about this Privacy Policy or how we process your information, you may contact us at:

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• Email: privacy@cordien.com

• Address: 
  You also have the right to contact the Office of the Information and Data Protection Commissioner (IDPC) in Malta.

We may collect the following types of data when you interact with us: contact details such as your name, email, phone number, and postal address; company and business details including VAT or tax numbers; transaction data such as payments, invoices, and billing history; technical information such as IP address, browser type, device identifiers, and cookie data; and any correspondence you send us.

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How We Use Your Data
We process your personal data for several purposes, including providing our services and managing bookings, issuing invoices and processing payments, responding to inquiries and providing customer support, maintaining and improving our website, preventing fraud and ensuring security, complying with legal obligations, and sending marketing communications where you have given consent.

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Legal Basis for Processing
We rely on different legal bases to process your personal data, including contractual necessity (to deliver services you request), legitimate interests (such as improving services or ensuring security), legal obligations (for compliance with tax, accounting, or regulatory requirements), and consent (for marketing or cookies).

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Sharing of Personal Data
We may share your data with trusted third parties such as service providers, IT and hosting partners, payment processors, and accountants, but only where necessary and under confidentiality agreements. We may also disclose data to legal or regulatory authorities where required by law, or in the event of a business transfer such as a merger or acquisition.

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Cookies
Our website uses cookies and similar technologies to function properly, analyze performance, and personalize your experience. You can manage or disable cookies in your browser settings, but please note that some features of the site may not function correctly without them.

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Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal and regulatory requirements. Once no longer needed, your data will be securely deleted or anonymized.

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Your Rights
You have rights under GDPR and Maltese law, including the right to access your data, correct inaccuracies, request erasure, restrict processing, object to processing (particularly for direct marketing), request data portability, and withdraw consent at any time. You may also lodge a complaint with the IDPC if you are not satisfied with how we handle your data.

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Security
We implement technical and organizational measures to protect your personal data, including encryption, secure servers, access controls, and regular monitoring. While we take reasonable steps to safeguard your information, no system is completely secure.

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Third-Party Links
Our website may include links to external websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their policies.

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal data from minors. If we become aware of such data, we will delete it promptly. We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised “last updated” date. Your continued use of our website after changes are posted will constitute acceptance of those changes.If you have questions, concerns, or wish to exercise your rights, please contact us at the details provided above.